Shipping policy
Processing Time:
Each order is handmade and requires 7–14 business days to craft before shipping.
Delivery Time:
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Egypt: 1–3 business days after dispatch
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International: 5–10 business days depending on location
Shipping Partners:
We work with trusted couriers to ensure safe and timely delivery. Once your order ships, you’ll receive a tracking link via email or WhatsApp.
Custom Orders:
Custom jewelry may take longer; you’ll be notified if additional time is required.
Lost or Damaged Packages:
If your package is lost or damaged, please contact us immediately. We’ll coordinate with the courier to resolve the issue.